pf999 Terms and Conditions Rules and Usage Policy

Last Updated: January 2026. Any changes will be published on this page.

General Rules and Eligibility

The terms and conditions stated on this page apply to the pf999 website and all related services. By registering on pf999 or using the platform, you are considered to have automatically accepted these terms.

1.1 — User Eligibility

To open and use an account on the pf999 platform, you must meet the following conditions:

You must be at least 21 years of age. This platform is operated for those aged 21 and above only.
You must provide your correct identity, age and contact information. Providing false information may result in account cancellation.
The same person may not open multiple accounts. If duplicate accounts are discovered, both accounts will be suspended.
Online gambling must be legal according to your location or jurisdiction. It is your own responsibility to know the laws of your country.

1.2 — Right to Modify Terms

pf999 reserves the right to amend, change or update these terms and conditions at any time. Changes will take effect once published on this page. Users are advised to review this page regularly at their own responsibility. Continued use of the platform after any changes will be taken as your agreement to the new terms.

Account Registration and Management

Opening an account on pf999 is a straightforward process, however keeping the account secure and following the rules is entirely the responsibility of the user.

2.1 — Account Security

Keep your account username and password completely confidential. pf999 will not be responsible for any loss arising from sharing this information with any third party. If you suspect your account has been compromised, contact our 24/7 live chat support immediately.

Use a strong password — a combination of letters, numbers and special characters.
Always log out of shared devices after logging into your account.
pf999 will never ask for your password via email or chat.

2.2 — Account Suspension or Closure

pf999 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

Providing false information or failure to verify identity.
Operating multiple accounts or misusing bonuses.
Any fraudulent activity, hacking attempts or exploiting system vulnerabilities.
Suspicion of money laundering or illegal transactions.
Harassment or abusive behaviour towards other users or staff.

In the event of account closure, the opportunity to withdraw legitimately earned balance will be provided, however it may be held pending if under investigation.

2.3 — Identity Verification (KYC)

pf999 may verify a user's identity at any time as part of security and legal compliance. A national identity card, passport or other government-issued document may be requested for this purpose. Withdrawals may be temporarily held until verification is complete.

Deposits, Withdrawals and Payment Policy

All financial transactions on pf999 are designed for secure and fast processing. The following terms apply to deposits and withdrawals.

3.1 — Deposit Terms

The minimum deposit amount across all payment methods is ৳200. The following payment methods are accepted:

bKash
Nagad
Rocket
Upay
Bank Transfer

Deposited funds may only be used in the account to which they were deposited. Deposits from or in the name of a third party will not be accepted.

3.2 — Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes.

Withdrawals may only be made via the same payment method used for the deposit.
Active bonus wagering requirements must be met before withdrawing.
Withdrawals may be delayed if KYC verification has not been completed.
Multiple withdrawal requests may be made on the same day, however limits apply.

Withdrawals may occasionally take longer than usual due to system maintenance or payment gateway issues. In such cases, please contact our support team.

3.3 — Transaction Security

All financial transactions are secured by SSL encryption. pf999 does not share your banking information with any third party. If a suspicious transaction is detected, we may temporarily suspend the account in the interest of security.

Bonus and Promotion Terms

All bonuses and promotions on pf999 are offered under specific terms. Please read these terms carefully before accepting a bonus.

4.1 — Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳200 is required to receive this bonus.

Bonus wagering requirement: 25x (you must wager 25 times the bonus amount).
The welcome bonus can be received only once per account.
The wagering requirement must be met before withdrawing winnings earned using the bonus.
If the wagering requirement is not met within 30 days of claiming the bonus, the bonus will be cancelled.

4.2 — VIP and Cashback Program

pf999 has four VIP levels and weekly cashback is provided at each level:

Bronze — up to 0.4% weekly cashback.
Silver — up to 0.8% weekly cashback.
Gold — up to 1.1% weekly cashback.
Platinum — up to 1.5% weekly cashback.

You can gradually move up to higher levels based on your playing experience and activity. Cashback is automatically credited to your account.

4.3 — Bonus Abuse

The following actions will be considered bonus abuse and may result in bonus cancellation and account suspension:

Claiming bonuses by opening multiple accounts from the same household or device.
Attempting arbitrage by placing low-risk bets with the intention of meeting bonus requirements.
Claiming promotional offers using false information.

Gaming Rules and Fairness

pf999 is committed to ensuring fair play. Our games are operated by reputable software providers.

5.1 — Game Results

All games on pf999 use Random Number Generator (RNG) technology. This means every game result is completely random and does not depend on any previous or future result. In the event of any dispute over a game result, the game provider's server log will be considered the final proof.

5.2 — Disconnection and Technical Issues

pf999 will not be responsible for losses caused by internet disconnection or technical issues during a game. However, if a game remains incomplete due to a server error, the game status will be reviewed and the bet may be refunded where applicable.

5.3 — Prohibited Activities

The following activities are strictly prohibited during gaming sessions:

Playing using any kind of bot, automated software or artificial intelligence.
Intentionally exploiting game vulnerabilities or glitches.
Gaining an advantage through collusion with other players.
Attempting to hack, reverse engineer or modify the game software.

Privacy and Data Protection

Protecting your personal information is our priority. For detailed information on how we collect and use your data, please read our Privacy Policy.

6.1 — Data Collection and Use

pf999 collects personal information necessary for registration and service delivery. This information is used for account management, identity verification, transaction processing and legal compliance. We never sell your information to third parties.

6.2 — Cookies and Tracking

Cookies are used on the pf999 website. They help improve site functionality and personalise the user experience. Cookies can be disabled from browser settings, however this may affect some features of the site.

Responsible Gaming Policy

pf999 is firmly committed to responsible gambling. We believe entertainment should always be controlled and enjoyable.

7.1 — Self-Exclusion

If you feel that gambling is affecting your life negatively, please contact us. We can suspend your account temporarily or permanently. Opening a new account will not be permitted during a self-exclusion period.

7.2 — Setting Limits

Users can set their own deposit, bet and loss limits. These limits are an important part of responsible gaming. Visit our Responsible Gaming page or contact our support team to set limits.

7.3 — Protection of Minors

pf999 strictly prohibits those under 21 years of age from using the platform. We apply age verification processes to protect minors from gambling. If you have children or teenagers at home, please use parental control software.

Liability and Miscellaneous Terms

8.1 — Limitation of Liability

pf999 makes every effort to provide uninterrupted and error-free service, however does not accept any liability in the following cases:

Loss caused by internet disconnection or network issues.
Delays or errors by third-party payment providers.
Issues with the user's own device or software.
Unexpected technical failures or cyber attacks.

8.2 — Complaints and Dispute Resolution

For any complaint or dispute, first try to resolve it through our 24/7 live chat support. Or send an email to [email protected]. Our team generally responds within a few hours and makes every effort to resolve issues fairly.

8.3 — Applicable Law

These terms and conditions will be governed by the laws of the jurisdiction of the authority operating pf999. It is the user's own responsibility to comply with the laws and regulations of their country. pf999 reserves the right to prohibit providing services to users from any specific country.

8.4 — Language and Translation

These terms and conditions are written in Bengali. If a translation in another language exists and any discrepancy arises between the Bengali and the translated version, the Bengali version will be considered authoritative.